Call Center Jobs in Buffalo and Rochester, NY.
ConServe is a top-performing collection agency with the
numbers to prove it. We specialize in providing customized collection solutions
in higher education, government and commercial markets. Our intense focus on
ethics and compliance—beginning with FISMA compliancy and an Ethics Award for
the Highest Standards—enables us to be repeatedly ranked #1 with our clients.
What’s more, GRQC (Greater Rochester Quality Counsel) has recognized and
honored ConServe as the Gold Winner in customer service excellence. Inc. Magazine ranked us among the 5,000
fastest-growing private companies. And most importantly, ConServe was
recently named one of the Best Places to Work in Collections.*
Rochester, NY Call Center Job Description Brief
Our
Debt Counselors manage and collect delinquent accounts, employing our
unique and supportive, consultative approach that helps borrowers identify the most suitable way to resolve a balance in
the best interests of all parties. You
will be expected to meet daily, weekly and monthly goals, set by ConServe
management.
Rochester, NY Call Center Job Requirements.
To qualify, an Associate’s or Bachelor’s
degree is preferred; a high school diploma or GED,
at minimum, is required. Six months or more of direct phone or in-person
customer interaction experience within Collections, Sales, or Telemarketing is
ideal. Other acceptable experience includes Medical Billing, Call Center,
Customer Service, Banking, Reception, Criminal Justice, Office Support, Wait
Staff, Accounting, Finance, Retail or Retail Management. Strong verbal
communication skills with high persuasiveness and negotiation capabilities are
vital to success in this role. Intermediate computer skills, an ability to maintain
confidentiality, and a high level of trustworthiness are important
requisites.
Rochester, NY Call Center Job Benefits and Compensation
When you join ConServe, you’ll receive a competitive base pay with the opportunity
for uncapped bonus. We offer flexible schedules,
paid time-off, a 401k plan, 100% ConServe-paid employee health benefits, and
excellent career opportunities.
Similar Buffalo and Rochester NY Debt Counselor Job Titles:
1. Collections
Professional Jobs
2. Debt
Recovery Specialist Jobs
3. Debt
Collector Jobs
4. Entry
Level Sales Jobs
5. Customer
Service Jobs
6.
Call Center Jobs
**Our
Entry Level Debt Counselors become Professional Collections and Debt Recovery
Specialists in their Careers with our Award Winning Full FISMA Compliant
Customer Service Standards Training.
Determine your own
financial future with ConServe! Apply easily and conveniently!
